{"xsrfToken":"5ed97641e55beb882d19e014ccbc475953ee5fce_lout","branding":{"id":"1","key":"spt","name":"Backpacker Trail Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#13b3d1","headerLinkHoverBGColor":"#13b3d1","headerBadgeColor":"#13b3d1"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9a4f5af0-158a-4e19-b5de-0a2303fd9b19/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTUzZWQwZS03NTliLTQzYmUtOWQxZi0yYWMyZjBjNGU3ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlhNGY1YWYwLTE1OGEtNGUxOS1iNWRlLTBhMjMwM2ZkOWIxOSI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODU4MzMsIm5iZiI6MTczNDc4NTIzM30.S5wm10ea58CBoLqMU9Whbz2XrfRnbQaxQ1QNWY0qsVU&client=9a53ed0e-759b-43be-9d1f-2ac2f0c4e789&mode=fit","logoId":"9a4f5af0-158a-4e19-b5de-0a2303fd9b19","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Help Center","sharedPortalName":"Backpackertrail Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Wilkommen in unserem Help Center","sharedPortalName":"Backpackertrail Help Center","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to our Help Center","sharedPortalName":"Backpackertrail Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00cfff","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/814a14c3-a300-462f-a4bf-c1cbfa1f44f8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTUzZWQwZS03NTliLTQzYmUtOWQxZi0yYWMyZjBjNGU3ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgxNGExNGMzLWEzMDAtNDYyZi1hNGJmLWMxY2JmYTFmNDRmOCI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODU4MzMsIm5iZiI6MTczNDc4NTIzM30.1mii9byFORhjDhChpetfSzedG21XOjrVkRs2hpahgUA&client=9a53ed0e-759b-43be-9d1f-2ac2f0c4e789&height=300&mode=fit","bannerMediaApiFileId":"814a14c3-a300-462f-a4bf-c1cbfa1f44f8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"spt","projectId":10007,"serviceDeskId":1,"name":"Backpacker Trail Support","description":"<p>Willkommen! Hier kannst du Serviceanfragen stellen oder uns Feedback mitteilen.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"19","name":"Buchungsangebote anfordern","descriptionHtml":"<p>Unzufrieden mit den Angeboten in unserer Web App?<br> Mit diesem Formular kannst du manuell Buchungsangebote anfragen, die einer bestimmten Route folgen. Trage die Rahmendaten ein, die für dich relevant sind und wir werden dir gerne weiterhelfen.</p>","callToAction":"Buchungsangebote anfordern","introHtml":"<p>Frage auf dich angepasste Buchungsangebote für eine bestimmte Route an</p>","icon":10530,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[5],"key":""},{"id":"6","name":"Bug melden","descriptionHtml":"","callToAction":"Bug melden","introHtml":"<p>Gab es Probleme oder Fehler?</p>","icon":10545,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"7","name":"Ein neues Feature vorschlagen","descriptionHtml":"","callToAction":"Ein neues Feature vorschlagen","introHtml":"<p>Du hast eine Idee für einen neue Funktion? Erzähle uns davon.</p>","icon":10535,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[1],"key":""},{"id":"20","name":"Fehlende Stadt melden","descriptionHtml":"<p>Mit diesem Formular kannst du uns Städte melden, die du gerne in unserem System sehen würdest. Wir fügen ständig neue Städte hinzu und du kannst dazu beitragen, dass die gwünschte Stadt vielleicht schon bald verfügbar ist. Eine Garantie dafür, dass die Stadt ergänzt wird, können wir aber leider nicht geben.</p>","callToAction":"Fehlende Stadt melden","introHtml":"<p>Melde Städte, die du in unserem System vermisst</p>","icon":10485,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10485","groups":[5],"key":""},{"id":"4","name":"Sonstige Nachricht","descriptionHtml":"","callToAction":"Sonstige Nachricht","introHtml":"<p>Du willst uns etwas Anderes mitteilen?</p>","icon":10549,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"1","name":"Technischer Support","descriptionHtml":"","callToAction":"Technischer Support","introHtml":"<p>Du brauchst Hilfe? Wir helfen gerne aus.</p>","icon":10520,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"17","name":"Verbesserungsvorschlag machen","descriptionHtml":"","callToAction":"Verbesserungsvorschlag machen","introHtml":"<p>Wir freuen uns über jeden Vorschlag, um unser Angebot zu verbessern.</p>","icon":10539,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"Hilfe & Feedback"},{"id":5,"name":"Formulare"}],"orderMapping":{"5":[20,19],"1":[1,6,7,17,4]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTUzZWQwZS03NTliLTQzYmUtOWQxZi0yYWMyZjBjNGU3ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODY0MzMsIm5iZiI6MTczNDc4NTIzM30.nMwMuNVG5zWUgdWyk-ST7YfFZZskPCKaVtXnyNlberU","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"9a53ed0e-759b-43be-9d1f-2ac2f0c4e789","tokenDurationInMins":20}},"reqCreate":{"id":19,"projectId":10007,"form":{"name":"Buchungsangebote anfordern","descriptionHtml":"<p>Unzufrieden mit den Angeboten in unserer Web App?<br/>\nMit diesem Formular kannst du manuell Buchungsangebote anfragen, die einer bestimmten Route folgen. Trage die Rahmendaten ein, die für dich relevant sind und wir werden dir gerne weiterhelfen.</p>","callToAction":"Buchungsangebote anfordern","intro":"<p>Frage auf dich angepasste Buchungsangebote für eine bestimmte Route an</p>","instructions":"<p>Unzufrieden mit den Angeboten in unserer Web App?<br/>\nMit diesem Formular kannst du manuell Buchungsangebote anfragen, die einer bestimmten Route folgen. Trage die Rahmendaten ein, die für dich relevant sind und wir werden dir gerne weiterhelfen.</p>","icon":10530,"iconUrl":"https://backpackertrail.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10041","fieldConfigId":"10149","label":"Reiseroute","description":"Trage hier die URL der Reiseroute aus der App ein, für die du Angebote bekommen möchtest.","descriptionHtml":"<p>Trage hier die URL der Reiseroute aus der App ein, für die du Angebote bekommen möchtest.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Buchungsangebot wurde angefordert"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10044","fieldConfigId":"10152","label":"Startpunkt","description":"Trage hier den Ort ein, von dem du deine Reise (inkl. evtl. Flügen) beginnen möchtest","descriptionHtml":"<p>Trage hier den Ort ein, von dem du deine Reise (inkl. evtl. Flügen) beginnen möchtest</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10042","fieldConfigId":"10150","label":"Anfangsdatum","description":"Wann willst du deine Reise beginnen? Lass dieses Feld leer, um das Startdatum der Route beizubehalten.","descriptionHtml":"<p>Wann willst du deine Reise beginnen? Lass dieses Feld leer, um das Startdatum der Route beizubehalten.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10043","fieldConfigId":"10151","label":"Enddatum","description":"Wann soll deine Reise enden? Lass dieses Feld leer, um das Enddatum der Route beizubehalten","descriptionHtml":"<p>Wann soll deine Reise enden? Lass dieses Feld leer, um das Enddatum der Route beizubehalten</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Sonstige Hinweise","description":"Bitte beachte, dass wir eine Beachtung aller Hinweise hier nicht garantieren können","descriptionHtml":"<p>Bitte beachte, dass wir eine Beachtung aller Hinweise hier nicht garantieren können</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/19","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/19","calendarParams":{"firstDay":0,"date":"2024-12-21T13:47:14+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTUzZWQwZS03NTliLTQzYmUtOWQxZi0yYWMyZjBjNGU3ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODY0MzQsIm5iZiI6MTczNDc4NTIzNH0.E7u5x1toDNe7d5uDAAKA_1tMlQsm94YvsXAYI9UosKw","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"9a53ed0e-759b-43be-9d1f-2ac2f0c4e789","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}